Support that makes a difference

At Agile ICT, we're proud to be trusted ICT support partners for all stages of education - from preschool to college and everything in between. With nearly twenty years of experience in educational IT, we provide versatile, cost-effective solutions tailored to meet the needs of a schools safeguarding responsibilities, enrich digital learning and grow alongside an ever evolving digital technology strategy.

Our managed IT services offer comprehensive support for education, with preventive system monitoring, strong cybersecurity measures, on-site assistance and strategic technological advice. All of which is backed by our knowledgeable and friendly team who are devoted to offering swift and efficient support. We take pride in contributing to a school's success by addressing challenges promptly. Our networks are engineered to a higher standard which means far fewer interruptions to your users, require less support, boosting efficiency and cutting costs.

We understand the unique challenges teachers and staff face, from tight budgets to busy schedules. That's why we adopt a proactive, approachable stance - offering flexible, dependable IT support that empowers your school to thrive in today's digital world.

How we stand out

Account Management

A named Account Manager providing a central point of contact for all of the school's IT needs.

Our Own Staff

We handle all installations ourselves; we do not employ sub-contractors for anything.

Transparency

Reports are sent after every visit, detailing tasks actioned. Regular usage reports are sent on a monthly basis.

Education Focused

We specialise exclusively in Education and have almost twenty years of experience and expertise.

When You Need Us

Our team provides continuous support and proactive maintenance seven days a week.

Complete Service

We build solutions when off-the-shelf products don't fit a schools requirements.

We know changing suppliers can feel like a big step - but here is the truth:

Staying with your current provider might be costing you more than you realise.

Support Options

At our core, we believe in providing a service that adapts to your school's unique requirements - not tying you into rigid contracts. Our bespoke IT support packages are designed with these ideals in mind, whether you opt for our banked hours or unlimited support we are always striving to exceed expectations.

Scheduled Visits (optional with Banked Hours)

**Site visit** Regular site visits with your assigned ICT technician to perform network maintenance and resolve issues.

**Post-visit summary** After each visit, we send you a report, detailing what has been actioned during the visit.

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Banked Hours

**Buy as much or as little support as you need.** Whether you require a few hours a month or extensive support, you can tailor your package accordingly.

**Flexible usage** Use your support hours for IT troubleshooting, system maintenance, or even purchasing IT products - whatever best suits your schools needs.

**Save unused hours** Have a busy period and don't need support right now? No problem. You can store unused hours in your bank to be used later, ensuring you get value from every hour purchased.

Or

Agile Assist

**Unlimited remote support** Use as much remote support as you need at one fixed annual cost.

**Site visit** Minimum 2 hour fortnightly scheduled site visit.

On-premises or Cloud

Whether you're planning to host an on-premises physcial server or transition to a cloud-based solution from Microsoft or Google, we will assist your school to seamlessly migrate to an Agile ICT network.

On-Premises Server:
This traditional method means schools or organisations keep their own physical servers on site. It gives you full control over your data security, customisation, and how your infrastructure is set up. For educational institutions, using on-premises hosting can be a great way to give students hands-on experience and keep sensitive information safely within the school’s boundaries.

Microsoft Cloud:
Microsoft Azure is a flexible cloud platform that supports all kinds of apps and services. It allows students and teachers to build, launch, and manage applications easily, with confidence that everything is reliable and scalable. Using Microsoft Azure helps students get familiar with professional-grade tools, giving them a head start in the digital world of work.

Google Cloud:
Google Workspace for Education focuses on simplicity, teamwork, and powerful data tools. Its seamless integration with Google’s popular productivity apps creates an easy-to-use environment for creative projects and research. Using Google Workspace for Education helps students learn about cloud computing, data analysis, and machine learning in a friendly and accessible way.

By implementing best practice principles throughout the school and by adhering to the DfE Digital and Technology Standards in Schools, Agile ICT delivers a robust and reliable infrasturcture to optimise the learning environment for both pupils and staff.

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AgileVault – Secure Backup

AgileVault is your go-to partner for easy and reliable backup, restoration, and disaster recovery - whether you're working on-site or in the cloud. We include ongoing monitoring of our fully managed, GDPR-compliant backup system as part of your yearly package, so you can have peace of mind knowing everything is looked after.

On-Premises:

With AgileVault, we back up everything on your server - not just your data. In case of a major issue, you'll be able to recover quickly and completely. Your backups are stored both locally and offsite, with multiple layers of protection to guard against threats like ransomware.

Cloud:

Both Google and Microsoft offer geo-redundant backups, which help protect against hardware or site failures. However, AgileVault goes a step further by ensuring your important data is fully backed up. For Microsoft, this includes Exchange (emails), OneDrive, SharePoint, Teams, and Entra ID. For Google, we back up Gmail, Drive, Shared Drives, Contacts, and Calendars.